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Utilities

Contact Information
Customer Service
Water Administration Building
1111 Shaver Rd. NE
Cedar Rapids, IA 52402
Phone: 319-286-5900
24-hour Emergency Number:
319-286-5910
watermail@cedar-rapids.org
The Cedar Rapids Water Division continuously works to provide the best quality drinking water and service to our customers.

Pay my Bill

Utility Bills
There are many ways to pay your utility bill - including online payments!

Backflow Prevention
Preventing backflow is an important part of protecting water quality.

Our Treatment Process
Water is thoroughly treated before it reaches your home.

Water Engineering
Engineers work with contractors to install and update our water infrastructure.

Water Quality
We work around the clock to bring you the Best Tasting Water in Iowa everyday.

Outages/Main Breaks
What should you do if you see water bubbling in the street?

In the Home
What to do if you have low water pressure and how to check for leaks. 

FAQ
Answers to your questions about your drinking water and other city services.

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