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Contact Information
Utilities Customer Service
Water Administration Building
1111 Shaver Rd. NE
Cedar Rapids, IA 52402

Mail Payments to:
Cedar Rapids Municipal Utilities
PO Box 3255
Cedar Rapids, IA 52406-3255

Phone: 319-286-5900

Mon-Fri: 7:30 a.m. - 4:30 p.m.
Best Tasting Water in Iowa: 2010, 2012, and 2022The Cedar Rapids Water Division continuously works to provide the best quality drinking water and service to our customers.

Your Municipal Utility Bill covers a variety of services including drinking water, sanitary and storm sewer, wastewater treatment, garbage, recycling and yard waste collection and disposal.

Notice Regarding Municipal Collections of America

The City of Cedar Rapids has partnered with Municipal Collections of America (MCOA) to collect payment on past-due billings. Account holders with uncollected debt may have received a notice letter from MCOA providing payment options. If you have any questions, please work with MCOA by calling 1-877-751-7115 on Monday–Friday, 9 AM–5:30 PM.

Payment Options
Your water payment can be deducted from your checking or savings account bi-monthly!

Understanding My Bill & Rates
Your municipal utility bill incorporates charges for several different services.

Lowering My Bill

Landlord Information
Programs are available to help landlords during tenant transition and prevent delinquency.

Find the answers to Frequently Asked Utility Billing Questions.


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