Policies and Procedures
For more information about the Utilities Department's policies and procedures as it relates to rental properties, please review the document below.
The State of Iowa has provided landlords with the opportunity to not be held responsible for tenants' delinquent water bills. If you are interested in signing up for this program, please complete and return the form below. More information about the law is also provided.
The Cedar Rapids Utilities Division has recently updated our lien exemption form. Please click the link below to submit an electronic copy of the tenant lien exemption form to our Customer Service Department. Effective 12/15/2014 we will only accept lien waiver exemptions in an electronic format. Once the form is submitted, an electronic acknowledgement will be sent to your e mail or the ability to print a receipt will be provided. There has not been any changes to the lien exemption program, only to the electronic tracking process. Thank you.
When a property is in between tenants, it can be easier to maintain utility service rather than shut it off and then turn it back on when the unit is occupied. If you are interested in applying for a Do Not Remove Service order on one of your properties, please complete and return the form below.
Contact Customer Service
1111 Shaver Rd. NE
Cedar Rapids, IA 52402
Mail Payments to:
Cedar Rapids Municipal Utilities
PO Box 3255
Cedar Rapids, IA 52406-3255