City Buses

Title VI & LEP Plan
  • Cedar Rapids Transit operates all of its programs and provides public transportation services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act. Cedar Rapids Transit is committed to providing non-discriminatory service that is open to the general public. Anyone who believes that they have been subject to an unlawful discriminatory practice by Cedar Rapids Transit has the right to file a complaint with the City of Cedar Rapids.
  • For more information on Cedar Rapids Transit’s Title VI program and the procedures to file a complaint contact Cedar Rapids Transit at (319) 286-5537; email CRTransit@cedar-rapids.org; or visit our administrative office at 427 8th St. NW, Cedar Rapids, IA. For more information visit www.cedar-rapids.org/transit.
  • To file a complaint with Cedar Rapids Transit a complainant must email or mail in the completed Title VI complaint form to HR@cedar-rapids.org or Human Resources Director, City of Cedar Rapids, Human Resources Department, 101 First St. SE, Cedar Rapids, IA 52401. Cedar Rapids Transit will respond and request additional information with the goal of obtaining an appropriate resolution. 
  • A complainant may file directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor-TCR, 1200 New Jersey Ave. SE, Washington, DC 20590.
  • LEP (Limited English Proficient) Passengers - communication assistance is available to you at no charge. Please contact Cedar Rapids Transit at (319) 286-5537.
  • Cedar Rapids Transit Title VI Plan
  • Tránsito de Cedar Rapids Programa Título VI
  • Cedar Rapids Transit LEP Plan
  • Tránsito de Cedar Rapids Plan de Dominio Limitado del Inglés (LEP)
  • Cedar Rapids Transit Title VI Complaint Procedure & Complaint Form
  • Language Identification Flashcard (I Speak)
 
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