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Citizen Survey Enters Online Phase

Citizen Survey Enters Online Phase

April 6, 2022

Residents of the City of Cedar Rapids were invited to respond to a comprehensive quality of life survey the city is conducting. The survey was designed to provide a baseline of how the city government is serving residents, to gauge perceptions of the City of Cedar Rapids, and to make comparisons with peer cities. The survey was administered by Polco and included questions about quality of life in the community, local policies, demographics, ratings of local government services and resident use of services.

The survey is now closed.

A mailing for the survey was initially sent to a representative sample of city residents. Residents who receive the survey in the mail were instructed to respond according to directions in the letter or postcard. The survey allows the City of Cedar Rapids to compare results and benchmark residents’ opinions against other communities across the country where applicable.

The City worked with an independent consultant, National Research Center, to develop the survey. This will be the fourth time this survey has been administered in Cedar Rapids; the first was in 2016.

About The National Community Survey™:
The National Community Survey™ is provided by the National Research Center (NRC) at Polco in partnership with the International City/County Management Association (ICMA). NRC benchmarks against more than 500 jurisdictions throughout the country. The NCS™ is a high-quality cost-effective scientific survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS™ have reported that the tool helped improve performance, strengthen communications with community stakeholders, and identify clear priorities for use in goal and budget setting.

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