Business Planning & Support Services
A: View a quick summary of the CARES Act Business Relief Programs and Small Business Administration (SBA) COVID-19 program assistance.
Q: Where can I find information on program support for Iowa businesses?
A: Visit Iowa Economic Development's COVID-19 Iowa Business Recovery Assistance page.
Q: Are there other websites which aggregate the latest business relief and recovery program information?
A: The City of Cedar Rapids and the Gazette have partnered to create a resource directory for businesses. Visit the Coronavirus Business Resource page.
Q: Are there easy-to-use resources specific to the needs of small businesses?
A: View the Coronavirus Small Business Guide from the US Chamber of Commerce, and the Small Business Administration's Disaster Assistance page.
Q: Where can I find data about the local Cedar Rapids market if I am working on applying to business assistance program?
A: Find local market information on the Cedar Rapids Economic Dashboard.
Q: Where can I find information specific to the needs of manufacturers?
A: Visit the Iowa State University Center for Industrial Research and Service (CIRAS) COVID-19 Business Resources and COVID-19: Protecting Your Business pages.
A: View the ISU-CIRAS page COVID-19: Selling to the Government.
Q: My business is experiencing a revenue shortfall: Who can help identify new markets and customers?
A: The Small Business Development Center (SBDC) and the Entrepreneurial Development Center (EDC) provide consultative services for businesses and are happy to work with businesses one on one offer business advice. Please contact our local offices by visiting: https://iowasbdc.org/regional-center/cedar-rapids-hiawatha/ (SBDC) or http://www.edcinc.org/about-us/curtis-r-nelson/ (EDC).
- CDC Guidance for Cleaning and Disinfecting
- Cleaning and Disinfection for Community Facilities (Shortened Handout) (CDC Guidelines 4/18/20)
- Cleaning and Disinfection for Community Facilities (Full Text Website) (CDC webpage 4/18/20)
- Cleaning and Disinfection Your Facility (4/18/20)
- Guidance on Preparing Workplaces for COVID-19 (OSHA Guidelines 4/18/20)
- Prepare your Small Business and Employees for the Effects of COVID-19 (4/18/20)
- Protect Yourself: Cleaning Chemicals and Your Health (4/23/2020)
- Iowa Restaurant Association Guidelines
- SHRM COVID -19 Resources
- US Chamber of Commerce
- Centers for Disease Control and Prevention
- White House
- Iowa OSHA
- Iowa Restaurant Association
- National Retail Federation
- Cushman & Wakefield Checklist
- Cushman & Wakefield Day One
- State Guidance for Restaurants
- State Guidance for Farmer’s Markets
- Iowa Department of Public Health Reopening Guidance
Mitigation and Control Best Practices at Business Establishments
A: Thomas.net: COVID-19 Response Suppliers or ISU CIRAS: COVID-19 Supply Chain Disruptions Program
Q: What kind of mask should I purchase for my employees?
A: OSHA provides recommendations on this topic in the Guidance on Preparing Workplaces for COVID-19 guide.
Q: How do I evaluate mask quality when purchasing?
A: View Personal Protective Equipment (PPE) Standards & Specification Summary
Q: Are cloth coverings or masks that individuals bring from home an acceptable safety precaution for my business?
A: If Employers allow employees to wear cloth masks that they bring from home, employers should provide instructions on how to wear, maintain and clean their masks. Please reference these care instructions from the CDC.
Q: Do other types of face coverings work as well as masks?
A: Surgical masks and N95 respirators are the standard, however, these masks are in short supply and should be reserved for healthcare workers. Cloth face masks do help to slow the spread of the COVID-19 virus. View information from the CDC on this topic.
Q: What other sources of information outline best practices regarding the use of masks or face coverings in retail work environments?
A: The CDC is a great source of information for this. View resources on safe work practices and recommendations on face coverings and masks.
Q: Where can I find general information about maintaining healthy business operations to minimize the chance of COVID-19 transmission among employees?
A: CDC Interim Guidance to Businesses and Employers or Iowa Department of Public Health: Information for Business & Organizations or Linn County Public Health -- Community Resources
Q: What safety precautions does OSHA require that employers follow in order to protect employees from the COVID-19 pandemic?
A: The OSHA COVID-19 Standards website contains guidance.
If OSHA is notified that our facility has not been following safety practices:
Q: Are there fines, required closure and sanitation or other consequences for not following OSHA’s COVID-19 guidelines?
Q: Will our facility be audited if an employee files a complaint with OSHA regarding COVID-19 safety guidelines?
A: Please see the following guidelines that have been outlined by the United States Department of Labor regarding OSHA’s role in investigating these concerns.
Workplace COVID-19 Screening and Employee Testing
A: Outbreaks are defined by the Iowa Department of Public Health as greater than 10% of employees ill with COVID-19 symptoms (fever, cough, sore throat, difficulty breathing, or other respiratory symptoms).
Our business meets the definition of an outbreak:
Q: Under what conditions will the state send a testing “strike team” to my facility to facilitate rapid screening?
A: On May 5, 2020 during the Governor’s press conference. Governor Reynolds called on counties to partner with IDPH when they feel surveillance testing might be needed.
CIRAS has also assembled the following resources to help protect businesses during the COVID-19 pandemic:
Our business has employees who have been exposed, but it is undetermined whether we have an outbreak or our exposures do not meet the definition of an outbreak.
Q: Can we get our employees tested?
A: All Iowans have been encouraged by the Governor’s office to answer a few questions to determine your current risk and provide the Iowa Department of Public Health and government leaders insight into our collective health using www.testiowa.com. The Governor’s office is deploying teams to set up testing locations across the state, if you qualify for testing after answering questions about your current risk, you will be directed to schedule an appointment at one of these locations. Employees can access testing via this site or by contacting their healthcare provider.
Q: What are the standard criteria for testing currently being adhered to by healthcare organizations in Iowa?
A: The CDC has provided guidance on evaluating who should be tested for COVID-19.
Q: What is the process for our employees to receive testing, and what are the proper protocols relating to testing?
A: An individual can use www.testiowa.com to help them identify if they qualify for testing through the state’s initiative. Individuals may also be able to access testing through their healthcare provider. The protocols for testing can be found through the CDC’s testing for COVID-19 resource page. Additional information about testing protocols used by healthcare workers is also available.
Q: If individuals are not presenting symptoms, but have been exposed, can we require them to work or should we require all exposed individuals to self-isolate?
A: The CDC has recommendations for employers on this topic.
Q: As an employer, are there private laboratories that provide testing on a fee for service basis, which would allow me to expedite the testing process?
A: Private labs are working with federal, state and local governments to assist in testing efforts. If businesses have questions about whether they can access tests privately, a couple of good places to start are: LabCorp or Quest Diagnostics.
Q: I want to make sure that we are reporting information when we learn of COVID-19 positive tests and possible exposures, but have concerns about maintaining medical confidentiality. What guidance is available to address this concern?
A: During the COVID-19 public health emergency, the HHS Office for Civil Rights (OCR) has provided guidance to help explain the HIPAA Privacy Rule allows patient information to be shared in the outbreak of infectious disease and to assist patients in receiving the care they need.
State and Regional Workforce System Resources
A: Yes. The Voluntary Shared Work Program available through Iowa Workforce Development helps employers to offset the cost of wages for an employee if there is a reduction in hours.
If an employee refuses to return to work:
Q: What conditions should I consider?
A: The following conditions are protections under the Families First Coronavirus Response Act (FFCRA) and should be considered when an employee refuses to return to work:
- Is subject to a Federal, State, or local quarantine or isolation order related to COVID-19;
- Has been advised by a health care provider to self-quarantine related to COVID-19;
- Is experiencing COVID-19 symptoms and is seeking a medical diagnosis;
- Is caring for an individual subject to an order described in (1) or self-quarantine as described in (2);
- Is caring for a child whose school or place of care is closed (or child care provider is unavailable) for reasons related to COVID-19; or
- Is experiencing any other substantially-similar condition specified by the Secretary of Health and Human Services, in consultation with the Secretaries of Labor and Treasury.
Under the FFCRA, an employee qualifies for expanded family leave if the employee is caring for a child whose school or place of care is closed (or child care provider is unavailable) for reasons related to COVID-19.
A: A complete listing of COVID-19 related labor provisions available for Iowa’s workers is available through Iowa Workforce Development.
Additional information can also be found via the Department of Labor’s FFCRA page.
Q: What process do I follow if an employee refuses to return to work and does not meet the protected conditions?
A: Please report job declines to Iowa Workforce Development by using the following online form.
Q: What do I do if an employee is classified as a voluntary quit and I get notification that they have filed for unemployment?
A: When an individual files a claim, Iowa Workforce Development will notify their most recent employer. If it is determined that an individual voluntarily quit without good cause, they are not eligible for benefits. This information can be found through Iowa Workforce Development’s Unemployment Insurance FAQ.
COVID-19 and Business Travel
A: For up-to-date travel Iowa information please visit Travel Iowa.
A: See CDC guidance on this topic which presents a summary of travel safeguards and encourages travelers to look at state and local public health websites if they must travel.
A: The United States Department of State - Bureau of Consular Affairs has provided the follow up-to-date site regarding international travel. A complete listing of international travel restrictions can be found here.
A: This information can be found on the CDC Travelers FAQ. Additionally the Society for Human Resource Management (SHRM) published an article on March 5, 2020 that contains considerations for employers to consider regarding travel. This information can be found here.
Information for Human Resource Managers
Q: What additional protections are outlined in this legislation?
A: An outline of the employee protections covered in the FFCRA can be found here.
Q: How is EFMLEA different from FMLA?
A: The Emergency Family and Medical Leave Expansion Act (EFMLEA) requires that certain employers provide up to 10 weeks of paid, and 2 weeks unpaid, emergency family and medical leave to eligible employees if the employee is caring for his or her son or daughter whose school or place of care is closed or whose child care provider is unavailable for reasons related to COVID-19.
What protections does an employee have under EFMLEA if they:
A: Two weeks (up to 80 hours) of paid sick leave at the employee’s regular rate of pay where the employee is unable to work because the employee is quarantined (pursuant to Federal, State, or local government order or advice of a healthcare provider), and/or experiencing COVID-19 symptoms and seeking a medical diagnosis.
A: The Emergency Paid Sick Leave (EPSL) provides part time employees the equivalent hours of two weeks’ paid leave. EFMLEA provides part time employees with up to 12 weeks of leave to care for a son or daughter whose school or place of care has been closed or whose child care provider is unavailable due to COVID 19 paid at 2/3 the employee’s regular rate of pay.
These resources include a link to distress services provided through the Substance Abuse and Mental Health Services Administration (SAMHSA).
Guidance for Reopening Your Building
While Coronavirus has not been proven to be transmitted through water systems, due to efforts to stop the spread of COVID19, the extended closures and low occupancy in many businesses and buildings may have compromised the quality of water within these structures. Reentering and using water within these businesses will require some steps to restore normal high water quality. During periods of stagnation and low use, water and moist environments can naturally promote bacterial growth, creating potential health risks.
Points susceptible to bacterial growth:
- Faucets, aerators and shower heads
- Drinking water fountains/coolers
- Water filter systems
- Ice Machines
- Hot water heaters
- Eye wash stations
- Hot tubs/Saunas
A systematic approach to restore quality water and reduce risk can be accomplished in a few steps. Contact an experienced contractor if you need assistance in proper flushing, draining and refilling hot water heaters, or for maintaining ice machines. Follow all instructions provided with whole house, premise, and point of use filtering systems:
- Remove whole house, premise, and point of use filter cartridges. Replace with new.
- Remove aerators and screens from the end of water faucets and clean with a weak bleach solution such as 10% bleach in water. Soaking the aerator/screens and o rings in the weak bleach solution for a minute will be sufficient.
- Flush cold water for 2-5 minutes at each point of use.
- Replace aerators and screens.
Additional resources can be found at: https://www.cdc.gov/coronavirus/2019-ncov/php/building-water-system.html
The temporary shutdown or reduced operation of a building and reductions in normal water use can create hazards for returning occupants. One hazard is mold, where a “prolonged period” may be days, weeks, or months depending upon building-specific factors, season, and weather variables.
Mold will grow on building materials where there is moisture, produced from leaks or condensation from roofs, windows, or pipes, near fixtures where water stands, or from a flood. Mold can grow on a variety of surfaces, such as ceiling tiles, wallpaper, insulation, drywall, carpet, and fabric. People with asthma and other respiratory conditions and those with mold allergy or weakened immune systems should avoid buildings suspected or confirmed to have mold contamination. Ensure that your building does not have mold after a prolonged shutdown to maintain a safe working environment for returning occupants.
Find steps to minimize mold risk from the Centers for Disease Control & Prevention. [Source: CDC]
The temporary shutdown or reduced operation of a building and reductions in normal water use can create hazards for returning occupants. One hazard is Legionella, where a “prolonged period” may be weeks or months depending on plumbing-specific factors, disinfectant residuals, water heater temperature set points, water usage patterns, and preexisting Legionella colonization.
Stagnant or standing water in a plumbing system can increase the risk for growth and spread of Legionella and other biofilm-associated bacteria. When water is stagnant, hot water temperatures can decrease to the Legionella growth range (77–108°F, 25–42°C). Stagnant water can also lead to low or undetectable levels of protective disinfectants, such as chlorine, which are meant to guard against bacterial growth. Ensure that your water system is safe to use after a prolonged shutdown to minimize the risk of Legionnaires’ disease and other diseases associated with water by following these steps:
- Remove whole house, premise, and point of use filter cartridges. Replace with new.
- Remove aerators and screens from the end of water faucets and clean with a weak bleach solution such as 10% bleach in water. Soaking the aerator/screens and o rings in the weak bleach solution for a minute will be sufficient.
- Flush cold water for 2-5 minutes at each point of use.
- Replace aerators and screens.
Find more from the Centers for Disease Control & Prevention. [Source: CDC]