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Contact Customer Service 

Monday - Friday
7:30 a.m.-4:30 p.m.

Customer Service Location: 
1111 Shaver Rd. NE 
Cedar Rapids, IA 52402

In Person Payment Location: 
101 First Street SE 
Cedar Rapids, IA 52401

Mail Payments to: 
Cedar Rapids Municipal Utilities
PO Box 3255 
Cedar Rapids, IA 52406-3255

You can pay your municipal utility bill in person at the following locations:PaymentWindow

Cedar Rapids City Hall
Treasury Office 1st Floor
101 First Street SE
Cedar Rapids, IA 52401

Free, short term parking is available at the north end of City Hall on 1st Street.

Payment Drop Box Locations

Walk-up drop box
City Hall
101 1st St SE.
Drive-up drop box
Water Administration Building
1111 Shaver Rd NE
 CityHallWalkUpPaymentBox250x165  WaterAdminDriveUpPayment250x165

Community Pay Stations:
There are also a number of locations in the community that accept Municipal Utility Bill payments:

Pay Stations 1-23-2013

Hy-Vee and Hy-Vee Drugstore locations not listed on the chart above are not able to accept Utility Bill Payments.

Community Pay Station payments are posted to your account the next business day.

© 2018  Cedar Rapids, Iowa, 101 First Street SE

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