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Contact Customer Service 

Monday - Friday
7:30 a.m.-4:30 p.m.

Customer Service Location: 
1111 Shaver Rd. NE 
Cedar Rapids, IA 52402

In Person Payment Location: 
101 First Street SE 
Cedar Rapids, IA 52401

Mail Payments to: 
Cedar Rapids Municipal Utilities
PO Box 3255 
Cedar Rapids, IA 52406-3255

The Automatic Payment Program cuts the hassle out of paying your municipal utility bill.

  • No more writing checks
  • No postage expense
  • No due dates to worry about
  • No more late fees

Sign up now using the online form or a paper form.

**Please note** any outstanding bills need to be paid manually. Autopay takes effect on your next billing statement.


Complete our quick and easy online form.


The paper form can be completed on a computer, printed, signed and returned to the Water Department.

Mail the completed printed form to:
Cedar Rapids Municipal Utilities
Attn: ACH
PO BOX 3255
Cedar Rapids, IA 52406-3255

Please allow up to 14 days to process.

How do I stop this service?
To stop automatic withdrawal of your municipal utility bill contact customer service at 319-286-5900.

© 2021  Cedar Rapids, Iowa, 101 First Street SE

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